Head of Design2022–2025
Optic
the NFT moderation tool OpenSea's own moderators used, and OpenSea then acquired.
An AI tool that reads thousands of app reviews and tells a product team what to fix first. I was called in for a UX review and stayed for the redesign, the brand and the pitch deck.
Where it started
Essense started as a side project inside Optic. It collected reviews from app stores and drew them: a line of positive against negative, a table by week, a chatbot you had to know how to ask.
Nobody could say how to create a project, where to read the analysis, or how to break it down. The data was all there. The conclusions weren’t.


The review
I started inside what existed: fix the worst, keep the rest. Sources moved into the project, so a new project took four screens instead of nine. The projects list lost its search, sorting and filters; it had been built for dozens of projects, and people had one or two.
That fixed getting started. The page you land on still showed data instead of answers, so the review turned into a redesign.


Decisions
Every project gets a Score, and every issue shows how many points fixing it would win back. What to fix first is on the screen.
Price: one number hides nuance, and the formula behind it has to be one people trust.


Each issue is a card: users affected, place in the leaderboard, competitors ahead, a real quote, possible solutions. You open the product and see what to do.
Price: the raw data and the weekly table moved a level deeper.
Similar reviews cluster into a persona — Young Professionals, Busy Professionals — and you ask that group, not an empty chat box.
Price: the answers have to stay grounded in the reviews, or the persona starts making things up.
Brand
The old wordmark was stencil capitals on a dark admin. The new one is lowercase, and the “e” carries a line chart: the product pulls a signal out of noise, and the mark says so. The weight grows across the word, 100 to 700 — the essence surfacing from thin noise.
It’s built on Inter, so the brand and the interface share one typeface. The interface was drawn after, in the brand’s blue.
The price: the chart doesn’t read at icon size, so the icon uses the “e” alone. The lettering is drawn by hand and can’t be typed.




Pitch
The same brand and screens went into the pitch deck. By then Essense had 1,800+ users, and from July to September 2023 it grew 100 % a month.


My part
I was the only designer, working with the founders and Optic’s engineering team. After the redesign the product went its own way and carried on without me.
Head of Design2022–2025
the NFT moderation tool OpenSea's own moderators used, and OpenSea then acquired.